Technical support is very important to Parallax, and we understand
the importance of providing good technical support to our customers.
Support via a local phone number and email is provided.
Support by telephone is available by calling (765) 973-7431 or (888) 962-3770.
Support calls are answered and are handled on a first come first served
basis during normal business hours. After hours support is also provided.
Quick Tip for High Speed customers having trouble getting online:
Power down your high speed equipment (DSL or wireless modem) and
broadband router for 10 seconds then power them back up. Then restart
your computer. This often fixes any issues with connecting to the Internet.
Quick Tip for Dial-Up customers having trouble getting online:
Restart your computer and verify you don't have any phones off the hook.
